Terms of service

Welcome to Crafted Thread. By accessing our website or purchasing from our shop, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Crafted Thread

Crafted Thread is a small, handmade business. Each item is thoughtfully created and may have slight variations in stitching, fabric placement, color, or appearance. These small differences are a natural part of handmade products and are not considered defects.

2. Products & Availability

We do our best to accurately display our products, including colors, patterns, measurements, and other details. However, colors may appear slightly different depending on your device or screen settings.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

3. Orders & Payment

By placing an order, you agree to provide accurate and complete billing and shipping information.

Crafted Thread reserves the right to refuse or cancel an order if there is an issue with product availability, pricing, payment, suspected fraudulent activity, or incorrect order information.

You are responsible for reviewing your order before completing your purchase.

4. Pricing

All prices are listed in U.S. dollars unless otherwise stated.

Crafted Thread reserves the right to change product prices at any time without notice. Price changes will not affect orders that have already been placed and confirmed.

5. Returns & Refunds

All sales are final. Crafted Thread does not accept returns, exchanges, or refunds for change of mind, incorrect selections, or sizing preferences.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of deliverywith your order number and photos of the issue so we can review the situation.

For additional information, please see our Return & Refund Policy.

6. Shipping

Please review our Shipping Policy for information regarding processing times, shipping, tracking, incorrect addresses, lost packages, and other shipping-related matters.

Crafted Thread is not responsible for delays caused by shipping carriers, weather, holidays, or circumstances outside of our control.

7. Handmade Products

Because our products are handmade, no two pieces will be exactly alike. Minor variations in stitching, fabric placement, measurements, or appearance are to be expected and contribute to the unique nature of handmade goods.

8. Website Content

All content on the Crafted Thread website, including photographs, graphics, logos, product descriptions, text, and other materials, belongs to Crafted Thread unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

9. Intellectual Property

The Crafted Thread name, logo, branding, photographs, designs, and original content may not be reproduced, copied, or used without permission.

10. Website Use

You agree to use our website for lawful purposes only. You may not use the website in a way that could damage, disable, overburden, or interfere with the operation of the website or another person's ability to use it.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, website hosting, analytics, or other functions. These services may have their own terms and privacy policies.

Crafted Thread is not responsible for the policies or practices of third-party services.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Crafted Thread is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability, if any, will be limited to the amount paid for the product giving rise to the claim, to the extent permitted by law.

13. Changes to These Terms

Crafted Thread reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date.

14. Contact

If you have questions about these Terms of Service, please contact us:

Crafted Thread
shopcraftedthread@gmail.com

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.