Shipping policy

Thank you for supporting Crafted Thread! Each order is thoughtfully handmade and carefully packaged just for you.

Processing Times

Orders are typically processed and shipped within 3–5 business days. Because our products are handmade, processing times may occasionally be longer during launches, sales, or periods of high order volume. If there is a significant delay with your order, we will do our best to keep you updated.

Shipping

Crafted Thread currently ships within the United States.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can follow your package along the way.

Please note that shipping times are estimates and are not guaranteed. Crafted Thread is not responsible for delays caused by the carrier, weather, holidays, or other circumstances outside of our control.

Incorrect Shipping Addresses

Please make sure your shipping information is correct before completing your order. Crafted Thread is not responsible for packages delivered to an incorrect address provided by the customer.

If your package is returned to us because of an incorrect or incomplete address, additional shipping costs may apply to have the package sent again.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Crafted Thread is not responsible for lost or stolen packages. If your package appears to be missing, we recommend contacting the shipping carrier directly and checking with neighbors or around your delivery area.

Questions About Your Order

If you have questions about your order or shipping, please reach out to us at shopcraftedthread@gmail.com  

We're always happy to help! 

Thank you for choosing handmade and supporting Crafted Thread!